Privacy policy

Last updated: June 19, 2026

Xemeso operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Xemeso is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact Details: Including your name, billing address, shipping address, phone number, and email address.

  • Financial Information: Including credit/debit card numbers, payment card information, transaction details, and payment confirmations. (Note: Payments are processed securely via third-party gateways; we do not store full credit card numbers).

  • Account Information: Including your username, password, security questions, preferences, and settings.

  • Transaction Information: Including items you view, put in your cart, purchase, return, exchange, and your past order history.

  • Communications: Information you include when contacting our customer support team or leaving product reviews.

  • Device & Usage Information: Information about your device, browser, network connection, IP address, and how you navigate or interact with the Services.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: When you create an account, place an order, or contact us.

  • Automatically: Through the Services, from your device, and through the use of cookies and similar tracking technologies.

  • From Service Providers: When we engage them to enable certain technologies (like payment processors or shipping carriers).

  • From Partners: Or other third parties that assist with marketing and analytics.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: To fulfill your orders, process payments, arrange shipping, manage your account, and create a customized shopping experience.

  • Marketing and Advertising: To send promotional communications by email or SMS (if you opted in), and to show you targeted online advertisements based on your activity.

  • Security and Fraud Prevention: To authenticate your account, ensure secure checkout, and detect or investigate fraudulent or illegal activities.

  • Communicating with You: To provide customer support and send important order updates.

  • Legal Reasons: To comply with applicable laws, respond to legal requests, or enforce our Terms of Service.

4. Cookies and Tracking Technologies

Like many online stores, we use Cookies and similar technologies to enhance your experience. Cookies allow our website to remember your actions and preferences (such as login and region selection).

  • We use cookies to power and improve our Services, perform analytics, and tailor marketing campaigns.

  • You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may negatively impact your user experience, and parts of our website may no longer be fully accessible.

5. How We Disclose Personal Information

We do not sell your personal data. We may disclose your personal information to third parties for legitimate business purposes, including:

  • Service Providers: Such as Shopify, payment gateways (e.g., Stripe, PayPal), and shipping partners (e.g., YunExpress, USPS) who perform services on our behalf.

  • Marketing Partners: To provide marketing services and targeted advertising. You can exercise your right to opt-out of targeted advertising where applicable.

  • Corporate Affiliates: Within our corporate group to operate the business efficiently.

  • Legal Compliance: In connection with a business transaction (merger/bankruptcy) or to comply with legal obligations (subpoenas, search warrants) to protect our rights and the rights of our users.

6. Relationship with Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Information you submit to the Services will be transmitted to and shared with Shopify. Shopify is responsible for the processing of your personal information in these circumstances. To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy.

7. Third-Party Websites and Links

The Services may contain links to websites operated by third parties. If you follow these links, you should review their privacy policies. We are not responsible for the privacy or security of third-party sites, nor the accuracy of the information found on them.

8. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request deletion.

9. Security and Retention of Your Information

  • Security: While we use industry-standard security measures, no system is impenetrable. We cannot guarantee "perfect security." Please protect your account credentials and do not share them.

  • Retention: We retain your personal information as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.

10. Your Rights and Choices

Depending on where you live (such as under the CCPA/CPRA in California or GDPR in Europe), you may have the following rights:

  • Right to Access/Know: Request a copy of the personal information we hold about you.

  • Right to Delete: Request the deletion of your personal information.

  • Right to Correct: Request corrections to inaccurate data.

  • Right of Portability: Request that we transfer your data to a third party.

  • Right to Opt-Out: Opt-out of the "sale" or "sharing" of personal information for targeted advertising.

  • Managing Communications: You may opt out of promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact us using the information in Section 13.

11. International Transfers

Your personal information may be transferred, stored, and processed outside the country you live in, including in the United States and Canada. When transferring data globally, we rely on recognized transfer mechanisms (such as Standard Contractual Clauses) to ensure your data remains protected.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy on our website and update the "Last updated" date.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact us:

  • Email: support@xemeso.co

  • Business Address: Xemeso, 8025 Maryland Ave, Saint Louis, MO 63105, United States